Have you received one or more trees and don't know how to redeem them? In this article you will find all the information you need, we will guide you step by step.
🌳 First of all, we would like to specify that by redeeming this tree, you will not have any financial commitment, neither now nor in the future!
It's a gift, so there's no cost to maintain it 😊💝
🎁 To redeem a tree you will have to register or login to your account, but don't worry.
During the procedure the website will give you the opportunity to register or log in, so now you just have to choose how to proceed according to the delivery method of your gift:
- Card 📜
- Email 📩
- Message 💬
We'll go through each of these options one by one.
🌳 1. Card 📜
If you received your tree in the form of a printable card, on the inside of the card you will find the Treecode, a 9-digit alphanumeric code, or a QR code to scan.
By scanning the QR code you will be taken directly to a page on the website that gives you instructions on how to proceed.
However, if you prefer to use the Treecode, you will have to open our website (click here to do so) and look for the dedicated section called "Redeem".
Click on it, write the code in capitals and click on the "Submit" button.
You will then be taken to the tree redemption process!
Here's what you'll see.
If you click on "Open the gift", you have these options:
- register your profile on Treedom.
- log in to your account.
- if you are already logged in, you will se this (see below). Simply continue following the instructions on the site.
🌳There you go! 😃🌳
If you click on "Start now", you will automatically open the tree profile and you will see all the information about your tree :)
! By the way, be informed: You will be regularly informed in this tree profile about the projects in which your trees are growing and receive useful information. However, after planting your tree in the agroforestry system, one tree-photo will appear (and one photo of the tree nursery). You will not receive annual photo updates of the tree !
🌳 2. Email 📩
If you received the gift via email, check your inbox, where you will notice this message.
Es → "Name_Surname" gifted you a tree
We highly suggest you also check the junk mail! Open it to view its contents.
Now follow the instructions and click on the button "Open the gift".
Please click on "continue".
You have these options:
- register your profile on Treedom.
- log in to your account.
- if you are already logged in, just follow the instructions on the website.
Follow the instructions and click on the "Redeem the tree" button. When you have finished the procedure, you will find the tree on your profile!
🌳 3. Message 💬
Have you received a link like this?
I.e. → https://www.treedom.net/en/treecode/D3KE4YB6G
Simply click on it, and our website will open, and you will see this window.
When you click on "Open your gift", you have these options:
- register your profile on Treedom.
- log in to your account.
- if you are already logged in, simply continue following the instructions on the site.
Follow the instructions and click on the "Redeem the tree" button.
When you have finished the procedure, you will find the tree on your profile!
If you click on "Go to diary", you will automatically open the tree profile and you will see all the information about your tree :)
🌳 4. What if I don't have a Treedom account yet or if I haven't already logged in?
⚠️ If you haven't logged/signed in yet ⚠️ before completing the procedure you will be asked to register your profile or log in, then this window will open after you click on "Open your gift":
💚 Don't hesitate to contact us if you encounter any difficulties! We are at your disposal.
You can find us by writing to info@treedom.net