--- title: I just gave a tree as a present, but I made a mistake. Can I change it? description: Find out how to correct a mistake in the gift process, change the delivery method or cancel a gift in this article. --- [Skip to content](https://help.treedom.net/en/did-you-make-a-gifting-mistake#main-content) - [English](https://help.treedom.net/en/did-you-make-a-gifting-mistake) - [Italiano](https://help.treedom.net/it/come-posso-modificare-o-cancellare-un-regalo-fatto) English Show submenu for translations [Contact us](https://help.treedom.net/en/kb-tickets/new) ![Logo-claime.png\]](https://help.treedom.net/hs-fs/hubfs/Logo-claime.png?height=42&name=Logo-claime.png) Open main navigation Close main navigation - - [English](https://help.treedom.net/en/did-you-make-a-gifting-mistake) - [Italiano](https://help.treedom.net/it/come-posso-modificare-o-cancellare-un-regalo-fatto) English Show submenu for translations - [Contact us](https://help.treedom.net/en/kb-tickets/new) - treedom.net treedom.net Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://help.treedom.net/en) 2. [Gift a Tree](https://help.treedom.net/en/gift-a-tree) 3. [How to gift a tree](https://help.treedom.net/en/gift-a-tree#how-to-gift-a-tree) # I just gave a tree as a present, but I made a mistake. Can I change it? ## Find out how to correct a mistake in the gift process, change the delivery method or cancel a gift in this article.   **🆘 You made a mistake? ** **💡 Don't worry! You can correct it before the recipient redeems the gift.**   🎁 There are in fact 3 things you can do after setting the gift: - correct an error - change the delivery method - or simply cancel the gift process if you have changed your mind and want to keep the tree for yourself  🔁 🌳 --- Before we get started and see the steps for each of the options, though... 👉🏼 Make sure you're **logged in**, first of all. 👉🏼 Enter MyTreedom, your personal area, and go to the "Gifts" section 👤 🌳 ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2012-48-35-png-1.png?width=283&height=315&name=Screenshot%202024-12-05%20alle%2012-48-35-png-1.png)  ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2012-50-35-png-1.png?width=372&height=58&name=Screenshot%202024-12-05%20alle%2012-50-35-png-1.png) ---   ### **🍃  How to correct an error and/or change the delivery method** 🔹  In the "Gifts" section you will notice the gifts that are still waiting to be redeemed. You need to click on the gifts you would like to correct. ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-25-26-png.png?width=359&height=284&name=Screenshot%202024-12-05%20alle%2015-25-26-png.png) 🔹  A new tab will open and show the gift details: here you can read the name of the recipient, the dedication you had written to him/her and check the delivery method. **To correct an error, you must cancel the gift process, fill in the fields with the new information and confirm.** **PLEASE NOTE** Only the gift process will be cancelled. The tree you purchased will not be cancelled❗ 🔹 So, click on **"Cancel gift" ** **![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-27-20-png.png?width=276&height=498&name=Screenshot%202024-12-05%20alle%2015-27-20-png.png)  ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-27-26-png.png?width=272&height=256&name=Screenshot%202024-12-05%20alle%2015-27-26-png.png)**   and then return to your profile, in **"Gifts" section.** Set up the gift again: simply click on **"Gift one of your trees"**  ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-40-27-png.png?width=344&height=253&name=Screenshot%202024-12-05%20alle%2015-40-27-png.png) ---   ### **🍃  How to cancel a gift** After logging in with your credentials, enter your Treedom personal area and go to the "Gifts" section. 🔹 Here, you will notice the gifts that are still waiting to be redeemed. You need to click on the gifts you would like to cancel. For example: ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-27-20-png-1.png?width=259&height=468&name=Screenshot%202024-12-05%20alle%2015-27-20-png-1.png)  ![](https://help.treedom.net/hs-fs/hubfs/Screenshot%202024-12-05%20alle%2015-43-35-png.png?width=352&height=116&name=Screenshot%202024-12-05%20alle%2015-43-35-png.png)   🔹  If you press **"Cancel gift":** only the gift process will be cancelled. The tree you purchased will not be cancelled❗ **🌳 You will simply return the tree to yourself 🤗** ---   --- **💚 We hope this article has been helpful.  Don't hesitate to contact us if you're in need!** **Write an e-mail to info@treedom.net** ---   - [I have a business](https://help.treedom.net/en/i-have-a-business#main-content) - [Planting trees as a business](https://help.treedom.net/en/i-have-a-business#planting-trees-as-a-business) - [Account & Billing](https://help.treedom.net/en/account-billing#main-content) - [Account](https://help.treedom.net/en/account-billing#account) - [Billing](https://help.treedom.net/en/account-billing#billing) - [Forests](https://help.treedom.net/en/forests#main-content) - [Setup forest](https://help.treedom.net/en/forests#setup-forest) - [Type of forests](https://help.treedom.net/en/forests#type-of-forests) - [Forest changes](https://help.treedom.net/en/forests#forest-changes) - [Gift a Tree](https://help.treedom.net/en/gift-a-tree#main-content) - [How to gift a tree](https://help.treedom.net/en/gift-a-tree#how-to-gift-a-tree) - [Plant a tree](https://help.treedom.net/en/plant-a-tree#main-content) - [Plant a tree](https://help.treedom.net/en/plant-a-tree#plant-a-tree) - [Receive a tree](https://help.treedom.net/en/receive-a-tree#main-content) - [How to receive a tree](https://help.treedom.net/en/receive-a-tree#how-to-receive-a-tree) - [Subscriptions](https://help.treedom.net/en/subscriptions#main-content) - [Subscription settings](https://help.treedom.net/en/subscriptions#subscription-settings) - [Treedom APP](https://help.treedom.net/en/treedom-app) [![Chill listening crop-3](https://help.treedom.net/hs-fs/hubfs/Logo-no-claime.png?width=105&height=41&name=Logo-no-claime.png "Chill listening crop-3")](https://www.treedom.net) Copyright © 2026, Treedom S.r.l.