I just gave a tree as a present, but I made a mistake. Can I change it?

Find out how to correct a mistake in the gift process, change the delivery method or cancel a gift in this article.

 

🆘 You made a mistake? 😜

💡 Don't worry! You can correct it before the recipient redeems the gift.

 

🎁 There are in fact 3 things you can do after setting the gift:

• correct an error
• change the delivery method
• or simply cancel the gift process if you have changed your mind and want to keep the tree for yourself  🔁 🌳

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Before we get started and see the steps for each of the options, though...

👉🏼 Make sure you're logged in, first of all!  

 

👉🏼 And enter your Treedom profile, in the "Trees - Owned" section 👤 🌳

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Let's now see the cases 😊

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🍃  How to correct an error 

     and/or change the delivery method

 

After logging in with your credentials, enter your profile, in the section "Trees - Owned".

🔹  Here, you will notice the "On Delivery" button right on the tree you chose to give away:

🔹  Click on "On Delivery" and a new window will open, showing you the gift details:

here you can read the name of the recipient, the dedication you had written to him/her and check the delivery method.

 

To correct an error, you must cancel the gift process, fill in the fields with the new information and confirm.

🔹 So, click on "Cancel gift process" 

 

and then return to your profile, in "Trees - Owned".

🔹  Set up the gift again by clicking on "Gift it" directly in your profile, or from the tree page itself, and you're done 😃   

     

 

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🍃  How to cancel a gift

 

After logging in with your credentials, enter your profile in the "Trees - Owned" section.

🔹 Here, you will notice the "On Delivery" button on the tree you chose to give as a gift:

 

🔹  Click on "On Delivery" and a new window will open, showing you the gift details:

here, you will be able to read the name of the recipient, the dedication you had written to him/her, and check the delivery method.

 

🔹  Now, all you have to do is click on the dedicated button "Cancel gift process"

 

🌳 You will simply return the tree to yourself 🤗

👇🏼 Keep reading! 

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🔺 Afterwards, if you can redo the gift procedure by filling in the fields to gift the tree, if you want and whenever you want 🔺

 

🔹 Make sure you're logged in your Treedom account and Click on the drop-down menu;

then click on "Give your trees" 💝 to set the gift again:

 

    

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💚 We hope this article has been helpful.  Don't hesitate to contact us if you're in need!

Write an e-mail to info@treedom.net

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