I just gave a tree as a present, but I made a mistake. Can I change it?

🆘 You made a mistake? 

💡 Don't worry! You can correct it before the recipient redeems the gift.

🎁 There are in fact 3 things you can do after setting the gift:

• correct an error
• change the delivery method
• or simply cancel the gift process if you have changed your mind and want to keep the tree for yourself  🔁 🌳

Before we get started and see the steps for each of the options, though...

👉🏼 Make sure you're logged in, first of all.

👉🏼 Enter MyTreedom, your personal area, and go to the "Gifts" section 👤 🌳

🍃  How to correct an error and/or change the delivery method

🔹  In the "Gifts" section you will notice the gifts that are still waiting to be redeemed. You need to click on the gifts you would like to correct.

🔹  A new tab will open and show the gift details:

here you can read the name of the recipient, the dedication you had written to him/her and check the delivery method.

To correct an error, you must cancel the gift process, fill in the fields with the new information and confirm.

🔹 So, click on "Cancel gift" 

and then return to your profile, in "Gifts" section.

Set up the gift again: simply click on "Gift one of your trees" 

🍃  How to cancel a gift

After logging in with your credentials, enter your Treedom personal area and go to the "Gifts" section.
🔹 Here, you will notice the gifts that are still waiting to be redeemed. You need to click on the gifts you would like to cancel. For example:

🔹  If you press "Cancel gift":

🌳 You will simply return the tree to yourself 🤗

💚 We hope this article has been helpful.  Don't hesitate to contact us if you're in need!

Write an e-mail to info@treedom.net