Find out how to contact us!
You are using our app and...
🤔 😃 😢 ❤️ you would like to give us feedback
📞 would you like to talk to us 💬
ℹ️ would you like more details and information about a topic or function
... well, we would be more than happy to help you! 💚
There are various ways of doing the things listed above.
Let's see what they are 😊
📱 If you are using the App and want to get in touch with us, we recommend that you go into your 👤 account settings.
👉🏼 To do so, after logging in click on the profile icon at the bottom right;
in the profile tab, click on the top right on the settings button, then on "Profile settings":
at this point all the settings will open, and you have to scroll down ⏬
and select "Assistance"
🗨️ Here is the form you have to fill out:
📧 Your email address 👉🏼 preferably the email address associated with your Treedom account 😉
PLEASE NOTE:
your message will be received in the email box managed by our Customer Care, "info@treedom.net" 💌
📝 Your message 👉🏼 in the request space, please kindly specify as many details as possible.
💚 You will be contacted as soon as possible!
🌳 Would you prefer to talk to us on the phone? 😀 🗣️ ☎️
👉🏼 The switchboard is open from Monday to Friday, 9:30 a.m. to 1:30 p.m.
The number to call is (0039) 055-05 03 226.
⚠️ Please dial extension two, as suggested by the voice menu, for private customer assistance.
... But wait! ✋🏼
is it afternoon or evening already? Don't worry 😊
💬 Open www.treedom.net directly from the browser and use the chat 💬
📤 Or simply send an email to info@treedom.net 📤
💚 We hope you found this article useful! Don't hesitate to contact our Customer Service if you need it.
Write an e-mail to info@treedom.net