You don't know if the gift has been sent? If you have any doubts about a gift read this article!
If the tree(s) is “ON DELIVERY”, it means it’s a gift waiting to be opened! 😊
INDEX:
1. Check the status of your gift
2. Do you need to check the details of the gift?
3. Please note
🎁 🌳 To check the status of the gift, first make sure you are logged in to your Treedom account 👤
👉🏼 If the tree appears in your profile under "Trees - Gifted", then it has already been successfully redeemed by the recipient!
✅ Its status is “Delivered”:
👉🏼 If you can’t find the tree in the “Trees - Gifted” section:
🌳 Go to the "Trees - Owned" section and you will see the tree(s) you have purchased as a gift.
✨ Don't worry if you see the trees among your own 😃
it is only an intermediate step before they are redeemed, i.e. actively accepted, by the recipient!
Click on the “On Delivery” button and a new window will open and show you the details of your gift:
🆘❓How do I find the card, the link or check the email address I entered if I need to?
👉🏼 If you need to find the gift link or print the card again, or verify that you have entered the recipient's email address correctly, follow these steps:
- log in to your profile with your credentials 👤
- enter the "Trees - Owned" section 🌳
- click on the 'On delivery' button above the tree and then proceed in the tab:
EMAIL 📥
LINK 🔗
CARD ✍️
➡️ You can also find more details here: What are the delivery methods?
➡️ And if you have made a mistake, don't worry: in this article we explain how to remedy it in just a few steps 👍🏼
PLEASE NOTE:
The gift doesn’t have an expiration date.
💚 We hope this article has been helpful. Do not hesitate to contact us if you need us!
Write an e-mail to info@treedom.net